Cookies Policy
Last updated: Wednesday, 17th December 2025

This Cookies Policy explains how TOTEM Worldwide Ltd ("we", "us", or "our") uses cookies and similar technologies on our website www.totemworldwide.co (the "Website"). This policy is intended to comply with the UK General Data Protection Regulation (UK GDPR), the Privacy and Electronic Communications Regulations (PECR), the EU General Data Protection Regulation (EU GDPR), and the EU ePrivacy Directive.

This Cookies Policy should be read alongside our Privacy Policy.

1. Who We Are

Company name: TOTEM Worldwide Ltd
Registered in: England and Wales
Registered office: 241 Southwark Bridge Road, SE5 0YJ, London, United Kingdom
Contact email: hello@totemworldwide.co

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other internet-enabled device) when you visit a website. Cookies allow a website to recognise your device, store information about your preferences, and improve your browsing experience.

Cookies may be set by us ("first-party cookies") or by third parties whose services we use ("third-party cookies").

3. Types of Cookies We Use

We use the following categories of cookies on our Website:

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our Website and cannot be switched off in our systems. They are usually set in response to actions made by you, such as submitting forms, setting privacy preferences, or accessing secure areas of the Website.

These cookies do not require your consent.

Examples include:

• Core website and CMS functionality cookies (including Squarespace)

• Security and fraud prevention cookies

• Load balancing and session management cookies

3.2 Functional Cookies

Functional cookies enable the Website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

If you do not allow these cookies, some or all of these services may not function properly.

Examples include:

• Form submission and preference storage cookies

• Embedded content functionality

3.3 Analytics / Performance Cookies

These cookies allow us to measure and analyse how visitors use our Website, helping us to improve its performance and user experience. Information collected by these cookies is aggregated and anonymised where possible.

We use analytics services such as:

• Google Analytics (including GA4)

• Other analytics and performance measurement tools

Analytics cookies are only placed on your device with your consent.

3.4 Marketing and Advertising Cookies

Marketing cookies are used to track visitors across websites and platforms. They are used to deliver advertisements that are relevant to you and your interests, and to measure the effectiveness of advertising campaigns.

We use marketing and advertising technologies provided by third parties, including:

• Meta (Facebook) Pixel

• Google Ads and remarketing technologies

• TikTok advertising tools

• LinkedIn advertising tools

These cookies may collect information about your browsing behaviour and interactions with advertisements.

Marketing cookies are only placed on your device with your explicit consent.

4. Other Tracking Technologies

In addition to cookies, we may use similar technologies, including:

• Tracking pixels and tags

• Heatmapping and behaviour analytics tools (such as Hotjar)

• Embedded media technologies (e.g. YouTube, Vimeo)

• Chat and customer communication tools

These technologies are subject to the same consent requirements as cookies under applicable law.

5. Third-Party Cookies

Some cookies on our Website are set by third parties over which we have no direct control. These third parties may process your personal data in accordance with their own privacy and cookies policies.

We encourage you to review the privacy and cookies policies of relevant third parties for further information about how they process your data.

6. Cookie Consent and Management

We use a cookie consent management tool provided through Squarespace to manage user consent in compliance with applicable law.

When you first visit our Website, you will be presented with a cookie banner allowing you to:

• Accept all cookies

• Reject non-essential cookies

• Customise your cookie preferences

You may change or withdraw your consent at any time by adjusting your cookie settings via the cookie banner or your browser settings.

7. Managing Cookies via Your Browser

Most web browsers allow you to control cookies through their settings. You can usually choose to block or delete cookies, or to be notified when cookies are being set.

Please note that disabling certain cookies may affect the functionality and performance of our Website.

For more information, please refer to your browser's help documentation.

8. Legal Basis for Processing

Under the UK GDPR and EU GDPR:

• Strictly necessary cookies are processed on the basis of our legitimate interest in operating the Website.

• All other cookies are processed on the basis of your consent, which you may withdraw at any time.

9. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our data practices. Any updates will be posted on this page, and the "Last updated" date will be revised accordingly.

10. Contact Us

If you have any questions about this Cookies Policy or our use of cookies, please contact us at:

Email: hello@totemworldwide.co
Address: 241 Southwark Bridge Road, SE5 0YJ, London, United Kingdom